Telstra has rediscovered up to 150 lost systems as it continues to revamp its IT and reduce the number of platforms it uses.
Pay TV network Foxtel has left subscribers hanging on the telephone after it was hit by technical difficulties resulting from a migration to a new customer records keeping and access system.
Telstra claims its new 'One Number, One Voice' natural language speech recognition front end for residential, mobile and small business enquiries is working better than expected.
BigPond's new billing and activation platform moves from pilot to the first stage of operation this week, with all new customers who sign up online for ADSL services brought on board from Friday.
An Adelaide-based Telstra customer who sought AU$18 million in compensation for a dodgy landline lost his legal bid last week after the Federal Court dismissed the claim due to lack of evidence
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