News (118)

  • Telstra's new Siebel system "faulty"

    Problems with Telstra's new Siebel-based billing system have led to call centres being choked by long delays and errors, according to one of the telco's unions.

  • Telstra union plans strike action

    Telstra could be facing industrial action after one of the unions that represents the telco's workers late last night said attempts to negotiate a new collective agreement had failed.

  • Unions slam Telstra job cuts

    Union leaders today said they feared more job cuts were to come after Telstra said it was axing 800 positions.

  • Unions escalate Telstra struggle

    The Australian Council of Trade Unions (ACTU) and individual unions will go to the Australian Industrial Relations Commission today to oppose a Telstra plan to shift workers onto contracts.

  • Telstra workers reject deal

    Telstra workers have voted to reject a new work contract that unions say would reduce wages and conditions for new workers.

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Features and Case Studies (23)

  • Where did Microsoft's DRM vision go?

    Early this decade, Microsoft weathered unrelenting criticism over a controversial set of technologies known as Palladium, which the company envisioned as creating a kind of secure vault to store passwords or medical records.

  • Phishers going after small fry

    Online fraud scams are increasingly turning their sights to credit unions, according to a new report.

  • How government Web sites stack up

    Government Web sites around the world are not reaching the public as effectively as they might.

  • FAQ: Blogging on the job

    We explain the dos and don'ts that could save you from getting fired.

  • Something fishy's going on

    Counterpane CTO Bruce Schneier says Microsoft is stalling the adoption of a best practices document on software security.

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Reviews (3)

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