News (91)

  • Telstra's new Siebel system "faulty"

    Problems with Telstra's new Siebel-based billing system have led to call centres being choked by long delays and errors, according to one of the telco's unions.

  • Telstra union plans strike action

    Telstra could be facing industrial action after one of the unions that represents the telco's workers late last night said attempts to negotiate a new collective agreement had failed.

  • Unions slam Telstra job cuts

    Union leaders today said they feared more job cuts were to come after Telstra said it was axing 800 positions.

  • Aussie IT unions rise from the dead

    Australia's creaky technology unions have finally awoken from their long slumber and have started to throw their weight around.

  • Unions escalate Telstra struggle

    The Australian Council of Trade Unions (ACTU) and individual unions will go to the Australian Industrial Relations Commission today to oppose a Telstra plan to shift workers onto contracts.

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Blogs (1)

  • Read the blog post - David Braue

    NBN needs workers on board

    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.

Features and Case Studies (21)

  • Criminal gangs turn to blackmailing the average user

    While criminal gangs are more widely associated with threatening denial of service attacks unless they get a kickback of thousands of pounds, it seems some are taking a more small-scale approach to extortion: now average PC users are being targeted.

  • How wikis are changing our view of the world

    Many now turn to the collaborative, democratic wiki form for fast news and history from different perspectives. But there are issues with accuracy and an author's agenda can be questionable. We look at the benefits and downsides of wikis.

  • FAQ: Blogging on the job

    We explain the dos and don'ts that could save you from getting fired.

  • Does Australia need a new IT society?

    If the ACS was so ineffective, would a rival IT society fare better? Find out what IT Manager Australia readers have to say.

  • ACS: Slow and steady wins the race

    The Australian Computer Society is mulling over a report on IT migration, refusing to be pressured into prematurely announcing its results. This, says Fran Foo, is a good move.

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Reviews (2)

  • People are the problem: 3 HR management packages tested

    Does your company's human resource management functions need to be automated? We look at what you need to consider, and three packages to help you do it.

  • In Search Of...

    From the capital of Tugo to a Hang Seng IPO, it’s on the Web--if you can only find it. We review 30 search engines that make the hunt easier.

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Blogs

  • David Braue NBN needs workers on board
    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
  • Array D'Ascenzo: Read p23 of security review
    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
  • Array Opening the floodgates on missing drives
    News headlines about portable storage devices going missing are as common as muck, but the problem could be even more widespread than you suspect.
  • More blogs »

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