News (380)

  • The road to a valuable vendor relationship

    The road you follow to select a vendor can be full of twists and turns. If you make the right decisions, you will be on your way to a profitable vendor relationship. Make a wrong turn, and you could be headed down the road to ruin.

  • Develop a vendor viability plan

    In this column, Builder.com shows you how to develop a “vendor viability plan,” a strategy that identifies which of your technology vendors is most at risk and what you should do about it.

  • Vendors shortlisted for RailCorp ICT outsourcing

    IBM Australia and Fujitsu are believed to be going head to head over a likely ICT outsourcing deal at NSW RailCorp amid moves by the rail network to rationalise its unwieldy, inefficient information environment.

  • Govt CIOs: Vendors must play nice in multisourcing

    Australian Tax Office CIO Bill Gibson believes that with the days of one-vendor-fits-all type outsourcing now over, long-running rivals will be forced to enter marriages of convenience if they are to get a share of the government dollar.

  • Caspari needs to come clean

    The first task on new EDS Australia and New Zealand vice president David Caspari's plate should be to come clean on exactly what the local consequences of HP's acquisition of the Texan IT outsourcing giant will be.

More News >

Blogs (6)

  • Read the blog post - Steven Deare

    Benefits of offshoring to New Zealand

    Ever outsourced to a vendor with fantastic technical capability, but major management issues?

  • Read the blog post - Steven Deare

    Saying ta-ta to software development

    Aussie smartcard vendor ERG has decided to outsource to Tata Consultancy Services (TCS), and you can't help but think of the Qantas example.

  • Read the blog post - Steven Deare

    Protecting local jobs

    Satyam Computer Services has taken a big step towards dispelling fears that foreigners will eventually takeover Australia's IT industry.

  • Read the blog post - Iain Ferguson

    Talking outsourcing

    If there's one jurisdiction that can claim to have learned from harsh experience in outsourcing, it's South Australia. Here's hoping others are paying close attention to how it applies those lessons.

  • Read the blog post - Steven Deare

    Tugging at vendor heartstrings

    If you're to be in contract negotiations anytime soon, take heart from the following story -- vendors can be bargained with.

More Blogs >

Features and Case Studies (177)

  • 10 ways the credit crunch will hit IT

    As job losses mount and with HP announcing it will lay off tens of thousands of workers following its purchase of EDS, we look at what the crunch means for the IT industry.

  • Managed services: Kinder, gentler outsourcing

    It was around nine years since strong-armed government departments began to realise willy-nilly outsourcing wasn't, perhaps, the best idea. However, with contracts signed and staff already migrated, there was little to do but ride out the storm. In this special report, we look at the Victoria Police and the South West Alliance of Rural Hospitals' approach to managed services.

  • Wotif: Paul Young, CIO

    Wotif is one of the most popular online marketplaces for last-minute hotel accommodation in Australia and New Zealand. In this interview, the company's CIO Paul Young talks about some of the important technical and business decisions he has made in order to successfully manage the infrastructure of a rapidly growing Web 2.0 company.

  • Advice to outsourcers: It's good to talk

    Just because a company renews its contract with an information technology outsourcing vendor doesn't mean that all is well--the details often tell a different story, said a consultant.

  • CSC Australia CIO speaks out

    Emily Richmond-Jones discusses CSC's internal IP telephony project, Oracle to SAP migrations, as well as her vision for bringing more women into the IT industry.

More Features and Case Studies >

Videos (1)

  • Play now

    Customs: Murray Harrison, CIO

    Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.

Reviews (14)

  • Worm out of virus management

    Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.

  • Surrendering security

    Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.

  • PDF-eXPLODE

    For standard invoices and reports requiring efficient delivery, PDF-eXPLODE could well be a lifesaver. It can be a bit touchy on occasion, but once your document templates are set up properly it should be plain sailing.

  • Fit to Print: 9 colour laser printers tested

    Printing solutions for the office come in all shapes and sizes. Check out our review to find the right one for your needs.

  • Ultimate anti-spam guide: 11 products tested

    From server-level software, to appliances, to managed services, we review the latest anti-spam solutions to help enterprises manage the onslaught of unsightly spam.

More Reviews >

Create an e-mail alert for "outsourcing"
ZDNet Australia Alerts is an e-mail alert service which provides personalised news, features and reviews to readers’ inbox on an hourly, daily and weekly basis.
Alert:
outsourcing


Frequency: *

Filter Tags

  1. Popularity: 5 application service providers
  2. Popularity: 8 asp
  3. Popularity: 8 asps
  4. Popularity: 18 ato
  5. Popularity: 6 australia
  6. Popularity: 4 australian customs service
  7. Popularity: 6 ays
  8. Popularity: 10 bill gibson
  9. Popularity: 9 business
  10. Popularity: 35 cio
  11. Popularity: 5 cisco
  12. Popularity: 5 contract
  13. Popularity: 11 csc
  14. Popularity: 7 customs
  15. Popularity: 5 defence
  16. Popularity: 26 eds
  17. Popularity: 5 forrester
  18. Popularity: 7 fujitsu
  19. Popularity: 12 gartner
  20. Popularity: 19 government
  21. Popularity: 7 greg farr
  22. Popularity: 11 hp
  23. Popularity: 34 ibm
  24. Popularity: 7 ict
  25. Popularity: 15 india
  26. Popularity: 24 it
  27. Popularity: 7 managed services
  28. Popularity: 6 management
  29. Popularity: 6 multi-sourcing
  30. Popularity: 5 network
  31. Popularity: 12 offshore
  32. Popularity: 17 offshoring
  33. Popularity: 6 oracle
  34. Popularity: 35 outsource
  35. Popularity: 6 project
  36. Popularity: 6 sap
  37. Popularity: 18 security
  38. Popularity: 8 service
  39. Popularity: 10 services
  40. Popularity: 8 sla
  41. Popularity: 9 software
  42. Popularity: 7 storage
  43. Popularity: 6 support
  44. Popularity: 16 t&b
  45. Popularity: 4 tata
  46. Popularity: 5 technology
  47. Popularity: 6 telstra
  48. Popularity: 9 unisys
  49. Popularity: 4 vision series
  50. Popularity: 6 voip

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • David Braue NBN needs workers on board
    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
  • Array D'Ascenzo: Read p23 of security review
    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
  • Array Opening the floodgates on missing drives
    News headlines about portable storage devices going missing are as common as muck, but the problem could be even more widespread than you suspect.
  • More blogs »

Back to top

Featured