News (88)

  • Skills shortage could scuttle Tanner's grand plan

    Unwieldy IT procurement has led to widespread duplication, according to the new finance minister, Lindsay Tanner. However questions remain over whether greater centralisation will lead to actual savings on the AU$6 billion the government spends on IT each year.

  • IBM wins $70m Medicare extension

    Medicare has awarded IBM a three-year, $70 million extension to its comprehensive technology outsourcing contract after announcing earlier this year that it would review all its information and communications contracts.

  • Gershon returns to Canberra

    Sir Peter Gershon will return to Canberra next week as the British efficiency guru gears up to deliver a landmark report to finance and deregulation minister Lindsay Tanner on how the federal public sector could better spend its annual $6 billion IT budget.

  • Telstra details supply chain makeover

    Telstra this week said its IBM-led supply chain overhaul had helped shed 400 staff, cut its inventory centres by half, and cut out 2,000 suppliers.

  • Defence cuts $268m IBM stealth deal

    Just weeks before the Gershon review of the government's $6 billion IT spending was delivered, the Department of Defence has quietly inked a massive five-year deal with IBM worth $268 million.

More News >

Features and Case Studies (33)

  • Taming the alpha mail

    The actual administration of e-mail -- getting it into your company, filtering it, distributing it, providing mobile access to it, archiving it, backing it up, undeleting it -- can be an extremely time-consuming, bothersome process.

  • Windows only for $140m government tender

    The Northern Territory government has released details of its four-year, $35 million per annum desktop sourcing tender.

  • BPO: Save money or fix your processes?

    Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

  • Palming off payroll

    Upsetting employees by botching their payroll is bad for morale, staff relations, and unprofessional. Would outsourcing this function be detrimental to your business?

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

More Features and Case Studies >

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