News (313)

  • HP, EDS clients advised to review contracts

    HP and EDS customers should look at renegotiating existing contracts to push for price reductions and improved services following the US$13.9bn deal between the two outsourcing giants.

  • UXC snaps up IT services minnow

    Australian diversified IT services firm UXC has acquired local system integrator Ingena Group Limited for an undisclosed sum in what UXC has called a friendly takeover.

  • Speed comes off Satyam rocket

    The Australian division of Indian IT outsourcer Satyam has slowed the rate at which it is hiring new staff and reported flat growth over the past three months.

  • Megadeals going the way of the dinosaurs

    Companies are shying away from outsourcing 'megadeals' in favour of spreading smaller contracts between several suppliers.

  • Aussie miners need IT transformation

    Australia's mid-tier mining companies need to consider undertaking IT transformations to survive, with their best times likely behind them, according to PricewaterhouseCoopers.

More News >

Features and Case Studies (144)

  • The right and wrong predictions of 2007

    In 2007 leading industry watchers speculated on the trends affecting the market, and while some proved right, others proved otherwise. Discovers how expert predictions fared on Vista, low-cost laptops and outsourcing.

  • Managed services: Kinder, gentler outsourcing

    It was around nine years since strong-armed government departments began to realise willy-nilly outsourcing wasn't, perhaps, the best idea. However, with contracts signed and staff already migrated, there was little to do but ride out the storm. In this special report, we look at the Victoria Police and the South West Alliance of Rural Hospitals' approach to managed services.

  • Will India price itself out of offshore market?

    Growing demand for offshore services in India is raising the cost of labour there, causing US firms to begin eyeing China, Romania and other options. But India has some tricks up its sleeve.

  • Indian call centre outsourcing "set for shakeout"

    The Indian outsourcing boom is slowing, with an influx of cut-price competition shrinking margins, lowering bottom lines and raising concerns about an apparently inevitable shakeout, says one research firm.

  • When to outsource helpdesks

    The PC helpdesk is the interactive interface between the IT department and your business. What are the challenges involved in outsourcing the helpdesk?

More Features and Case Studies >

Reviews (20)

  • Worm out of virus management

    Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.

  • Surrendering security

    Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.

  • PDF-eXPLODE

    For standard invoices and reports requiring efficient delivery, PDF-eXPLODE could well be a lifesaver. It can be a bit touchy on occasion, but once your document templates are set up properly it should be plain sailing.

  • Ultimate anti-spam guide: 11 products tested

    From server-level software, to appliances, to managed services, we review the latest anti-spam solutions to help enterprises manage the onslaught of unsightly spam.

  • Salesforce.com Spring '04

    Salesforce.com's service is a good solution for co-ordinating any business's sales efforts.

More Reviews >

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