Optus this week claimed the 3G mobile outages it had been suffering were normal and every telecommunications carrier would be having similar issues.
The bad press surrounding Optus' 3G mobile network problems has caused the federal broadband department to investigate whether or not its network and that of Vodafone qualify as real broadband in terms of government subsidies.
The nation's number two telco Optus has flown in a technical guru from its equipment supplier Nokia in Finland to get to the bottom of embarrassing network outages that knocked customers offline along Australia's east coast last week.
Optus has still not pinpointed the cause of the mobile network outage which occurred on Friday, affecting 3G data services as well as voice.
The Sydney Opera House (SOH) has formally elevated an internal executive manager into its first-ever chief information officer (CIO) position after an extensive recruitment process that saw several candidates interviewed.
HP this week staged its first software forum for the Asia Pacific region at the Hilton Hotel in Sydney.
In this exclusive video interview, Optus chief information officer Lawrie Turner speaks to ZDNet.com.au about being the IT head for Australia's number two telco.
Apple Computer today launched its long-awaited iTunes Music Store in Australia, finally giving iPod owners a legal way of downloading music online. Extra: A peek at other Web stores.
Running a virtual private network can save you money on leased lines, but can also create a lot of work. Can managed VPN services save you the trouble?
As the year is waking up from its NYE celebrations, rubbing its eyes and reaching for the Berocca, the moment has come to return to that fine tradition of predicting what the next 12 months hold in store.
Hosted customer relationship management (CRM) is showing signs of gaining critical mass with two emerging players gaining traction with both enterprise and small- to medium-sized organisations in Australia.
The Optus USB modem works as advertised, but fluctuations in service and a few software bugs have hampered our experience during testing.
Optus' combo PC Card ticks every box on the wireless menu, including 3G, GPRS and Wi-Fi, to serve road warriors with a smorgasbord of connectivity.
iBurst is a superb wireless broadband solution that's highly useful for the mobile business user, but users who don't require portability will likely find its price to be a deal breaker.
Optus has launched its first product developed collaboratively with other members of the SingTel group and indicated future products will be developed in the same way to give Optus an edge over local rivals.
While parts of the iPhone 3G are superb, there are still some big features missing from this device. If you add up the extras the iPhone doesn't seem like a phone that everyone can afford.
Chasing Ballmer in Sydney
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NBN needs workers on board
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Opening the floodgates on missing drives
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