ERP-vendor Intentia is making inroads into SAP's customer base according to Australian New Zealand managing director Steve Ironside.
The implementation of customer relationship management software, though still largely seen as a be-all-end-all solution, has not been an easy road for many enterprises. Here are some common pitfalls and some strategies for avoiding them.
While there is no magic bullet to guarantee the success of a software solution, ZDNet Australia identifies those elements which contribute to the most effective corporate rollouts.
Peruse any recent survey of chief information officers and you could conclude that the letters "CRM" are the Holy Grail for corporations, promising to smooth customer relations and improve the bottom line. If only it were always true.
Are Web services really the next 'big thing' to hit Australian businesses, or just another take on services Internet-users have had access to for years? Also, what is the 'next level' that developers are trying to achieve?
Microsoft's Zone gaming site appears to be recuperating, a day after numerous consumers were shut out by glitches related to a switchover to the Passport identity-authentication service.
While he has no objection to open-source development efforts, Microsoft Chairman Bill Gates is concerned about the "Pac-Man-like nature" of the license that governs the distribution of such software.
While he has no objection to open-source development efforts, Microsoft Chairman Bill Gates is concerned about the "Pac-Man-like nature" of the license that governs the distribution of such software.
Storage appliances are busting out all over, and experts say they are part of a trend to detach storage from specific servers and make it a pooled resource on corporate networks.
With some of the glamour gone from open-source software, companies backing the cooperative-programming approach are resorting to more traditional means to boost their prospects.
Hi tech companies are giving away gear to educational facilities by the truckload in what they claim is an initiative to combat the IT skills shortage. Is this a case of industry support or "cash for comment"?
VA Linux posted a smaller-than-expected loss in its fourth quarter Wednesday, losing US$4 million, or 10 cents a share, on record sales of US$50.7 million.
That Linux has appeal among Internet service providers and application hosting firms is a given. But just how much of a hold Linux already has established among Fortune 500 companies continues to be up for debate.
Linux stocks have gone from famous to forgotten in just a few months despite evidence that the open-source operating system is gaining momentum. Investors loved Linux stocks when they were young and unproven. Now Linux companies are sounding like grownups and delivering good quarters, Wall Street can't stop yawning.
Larry Augustin isn't worried about the recent tech stock turmoil. "It's great that people are focusing more on fundamentals of companies," he says.
Chasing Ballmer in Sydney
Where's Ballmer? In this video, ZDNet.com.au journalist Liam Tung chases Steve Ballmer around the stree… Watch it now
NBN needs workers on board
D'Ascenzo: Read p23 of security review
Opening the floodgates on missing drives
'At The Whiteboard' Video Series
Click here to learn more about Microsoft Windows Server 2008 and Hyper-V technology.
Click here for more.
CXO's Unplugged - Real Business Insight
Phil Dobbie interviews business leaders to reveal their thoughts on various management challenges.
Click here to see the latest video.
Printer Superguide
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
Click here for more.