Medicare has awarded IBM a three-year, $70 million extension to its comprehensive technology outsourcing contract after announcing earlier this year that it would review all its information and communications contracts.
Health agency Medicare Australia has recently started trialling a call centre solution based on internet protocol (IP) telephony that allows calls to be routed to regional offices during peak periods.
Government officials have left open the possibility the incoming health and social services access card might one day be used for a range of applications and identity checks following an industry briefing on Wednesday.
Privacy advocates have slammed the new Medicare Smartcard, describing it as an insecure and technologically inept implementation.
The federal government has not demonstrated how its new electronic medical records network would deliver benefits, Australia's productivity watchdog reckons.
Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.
Wondering how to tackle that daunting integration project? Take a look at how other enterprises have dealt with the issues.
Can a national ID card protect Australians against terrorist attacks? And can citizens' details be protected by Public Key Infrastructure? We look at the types of hardware and software employed to combat terrorism, and how ports and other critical infrastructure are protected.
A Sydney-based start-up is offering a way for doctors to track and bill their clients for consultations over the phone and by e-mail.
Tech workers on the bubble can choose to ignore reality, or they figure out what to do about it. For those who don't want--or can't afford--to punt, plenty of domestic opportunities remain for IT pros looking to leverage their skill sets.
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