News (11)

  • IBM wins $70m Medicare extension

    Medicare has awarded IBM a three-year, $70 million extension to its comprehensive technology outsourcing contract after announcing earlier this year that it would review all its information and communications contracts.

  • India probes Australian ID breach

    The National Association of Software and Service Companies, an Indian trade body, has asked the Australian Broadcasting Corporation to provide details of its undercover operation that allegedly found customers' data for sale by Indian outsourcers.

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

  • IT firms expand from PCs to payroll

    IT services firms are expanding beyond their traditional role as overseers of networks, PCs and computer help desks, into "back office" areas such as accounting and human resources.

  • Gershon returns to Canberra

    Sir Peter Gershon will return to Canberra next week as the British efficiency guru gears up to deliver a landmark report to finance and deregulation minister Lindsay Tanner on how the federal public sector could better spend its annual $6 billion IT budget.

Features and Case Studies (5)

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

  • IT firms expand from PCs to payroll

    IT services firms are expanding beyond their traditional role as overseers of networks, PCs and computer help desks, into "back office" areas such as accounting and human resources.

  • Not all jobs can be moved offshore

    Tech workers on the bubble can choose to ignore reality, or they figure out what to do about it. For those who don't want--or can't afford--to punt, plenty of domestic opportunities remain for IT pros looking to leverage their skill sets.

  • E-health: Consultations down the wire

    A Sydney-based start-up is offering a way for doctors to track and bill their clients for consultations over the phone and by e-mail.

  • Succeeding in integration: Part one

    Wondering how to tackle that daunting integration project? Take a look at how other enterprises have dealt with the issues.

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