News (5)

  • Medicare raises axe over every IT vendor

    Medicare has revealed all of its ICT services contracts are set to expire soon, with the insurer hoping to find replacement suppliers this year.

  • Medicare shuffles VoIP calls nationally

    Health agency Medicare Australia has recently started trialling a call centre solution based on internet protocol (IP) telephony that allows calls to be routed to regional offices during peak periods.

  • Optus outlines enterprise customer wins

    The nation's number two telco Optus today outlined a number of new and renewed enterprise customer wins as part of its quarterly financial results statement.

  • IBM wins $70m Medicare extension

    Medicare has awarded IBM a three-year, $70 million extension to its comprehensive technology outsourcing contract after announcing earlier this year that it would review all its information and communications contracts.

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

Features and Case Studies (1)

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

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