News (27)

  • Medicare shuffles VoIP calls nationally

    Health agency Medicare Australia has recently started trialling a call centre solution based on internet protocol (IP) telephony that allows calls to be routed to regional offices during peak periods.

  • Medicare to block staff fee tampering

    Following an audit by the Australian National Audits Office (ANAO), Medicare has agreed to tighten its claims processing system to prevent staff tampering with claims.

  • Tasmania to get first taste of Medicare smartcard

    Tasmania is to be the test bed for a new Medicare smartcard which will allow doctors to access patient information from the federal government's planned central repository of medical records.

  • Access card to go ahead despite backlash: Govt

    Opposition parties and privacy groups are warning that Australians may still be forced to carry the government's controversial Access Card should the Liberal Party win the upcoming federal election.

  • Govt pressured over access card network strategy

    Government attempts to build the payments infrastructure required for the fledgling welfare access card would cost over AU$500 million and represents a "humongous" IT project risk, according to a group of banks and e-payment providers.

More News >

Features and Case Studies (5)

  • IT firms expand from PCs to payroll

    IT services firms are expanding beyond their traditional role as overseers of networks, PCs and computer help desks, into "back office" areas such as accounting and human resources.

  • Protecting our borders: IT stands guard

    Can a national ID card protect Australians against terrorist attacks? And can citizens' details be protected by Public Key Infrastructure? We look at the types of hardware and software employed to combat terrorism, and how ports and other critical infrastructure are protected.

  • E-health: Consultations down the wire

    A Sydney-based start-up is offering a way for doctors to track and bill their clients for consultations over the phone and by e-mail.

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

  • Not all jobs can be moved offshore

    Tech workers on the bubble can choose to ignore reality, or they figure out what to do about it. For those who don't want--or can't afford--to punt, plenty of domestic opportunities remain for IT pros looking to leverage their skill sets.

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