News (1603)

  • St George boosts data network for CRM

    St George Bank has upgraded its data network to support the voice and video demands on its fledgling customer relationship management project.

  • Salesforce hits 500,000-user milestone

    CRM company Salesforce.com has reported good figures for the second quarter of 2006 that topped analysts' expectations, and revealed that its subscriber base has topped 500,000 for the first time.

  • ATO kicks off CRM deployment

    The Australian Taxation Office has kicked off its initial rollout of Siebel customer relationship management software to contact centre staff ahead of a more wide-ranging deployment scheduled for next year.

  • SAP to debut hosted CRM service

    SAP is expected to debut on Thursday a hosted CRM software service, as the business applications software giant steps into an increasingly crowded field.

  • NAB pins turnaround on improved CRM

    About a year after being appointed chief executive of the National Australia Bank, Ahmed Fahour's campaign of cultural change is being boosted by improved use of the bank's Teradata customer relationship management (CRM) software package.

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Blogs (18)

  • Read the blog post - David Braue

    NBN needs workers on board

    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.

  • Australian security: the lucky country

    Does anyone seriously believe that Australian businesses and government agencies manage security any better than the US or UK?

  • Read the blog post - Angus Kidman

    Is the cloud your disaster recovery solution?

    Shoving everything into a hosted environment effectively creates a quick and dirty disaster recovery strategy.

  • Read the blog post - Angus Kidman

    Sex, drugs, pain and storage

    New storage technology can be frankly pornographic: it's big, it's sexy and you want it slammed into your rack right now but is a long term relationship more satisfying?

  • Read the blog post - David Braue

    The Swedes are doing it, so why can't we?

    I have never been to Sweden. In fact, I have no real, hard evidence that Sweden really exists as anything more than a collective, Utopian vision where things just work, and life is better.

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Features and Case Studies (554)

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Reviews (83)

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Blogs

  • David Braue NBN needs workers on board
    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
  • Array D'Ascenzo: Read p23 of security review
    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
  • Array Opening the floodgates on missing drives
    News headlines about portable storage devices going missing are as common as muck, but the problem could be even more widespread than you suspect.
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