While Australian businesses are showing increasing interest in service and process management approaches such as ITIL and CMM, that enthusiasm drops off dramatically once outsourcing comes into play, according to new data from research firm Forrester.
Having someone else worry about the management of complex applications is one of the more compelling reasons to use an ASP. Unfortunately, many ASPs confuse the "management" of applications with simply "running" the applications.
video Eubanks, CEO of Oblix discusses Internet security, the challenges for federated identity and the current outsourcing controversy.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.
Ever outsourced to a vendor with fantastic technical capability, but major management issues?
If there's one jurisdiction that can claim to have learned from harsh experience in outsourcing, it's South Australia. Here's hoping others are paying close attention to how it applies those lessons.
Analyst group Gartner has been prominent on the conference front of late, cranking up its talk-fests in Sydney around outsourcing, application integration, data centres, and security. Technology managers come from far and wide for the events, but are they worthwhile?
We need statistics and commentary from analysts to reinforce the bleeding obvious because we seem quite capable of utterly ignoring it otherwise.
Everything from cleaning to IT development work is outsourced by governments these days, but should security clearance processes, which dictate what access a person has to government information systems, be included in that bundle?
Outsourcing is touted as providing cost savings, increased uptime and greater flexibility, but not all Australian IT managers agree that it's the answer.
video Eubanks, CEO of Oblix discusses Internet security, the challenges for federated identity and the current outsourcing controversy.
When is the right time to outsource versus managing a project inhouse? ZDNet Australia looks at some tips to help you make the right decision.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.
Redmond-based group project manager of Microsoft Office, Gray Knowlton, told ZDNet Australia that OOXML provides higher levels of security. "One of the benefits we have with the OpenOffice XML formats is that we know when we read and write and document because we have an XML based representation of what's in that content -- we know what should and should not be there," he said.
Wotif is one of the most popular online marketplaces for last-minute hotel accommodation in Australia and New Zealand. In this interview, the company's CIO Paul Young talks about some of the important technical and business decisions he has made in order to successfully manage the infrastructure of a rapidly growing Web 2.0 company.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.
Hutchison Telecoms, which owns Orange, has outsourced the operation of its Australian mobile networks to Ericsson Australia in a seven-year deal that is expected to save the telco over AU$40 million.
As more and more Web sites seek to outsource maintenance and expansion, outsourcing service providers are responding. Are you ready to place your trust in the hands of another?
From server-level software, to appliances, to managed services, we review the latest anti-spam solutions to help enterprises manage the onslaught of unsightly spam.
Conroy ducks, Ballmer evades and Android Fails -- Club Builder
Club Builder this week takes a long look at Senator Conroy's recent attempt to explain his Great Firewall of A… Watch it now
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