Seminars will be held around Australia to educate IT professionals on the next version of the Information Technology Infrastructure Library (ITIL) service delivery framework, scheduled for release in May.
BMC Software's annual ITIL seminars will not go ahead in the Asia-Pacific region this year after budget cuts forced them to be cancelled.
The latest revision of the IT Infrastructure Library (ITIL) is about to become official, but even its most vocal proponents can't agree on just how long it will be before the latest version of the increasingly popular services management approach makes a real impact on businesses. Angus Kidman reports.
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