Enterprise technology users may still be getting used to Indian accents for many of their support queries, but PC giant Dell believes many of its customers would be better served by Malaysia.
A general rise in technical literacy driven by gadgets such as the iPod could be evidence that 'geekery' as a personality trait is becoming more pervasive.
Trying to take a more active role in open-source programming, Red Hat has created a team of 34 programmers to work on nothing but next-generation software.
Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.
A friend's frustrating experience at work shows that companies need to be even more selective in choosing what to outsource.
Microsoft says beta testing for Office 12 begins in November. Also, the company gets 120,000 requests a month from people who want to save their Office documents in PDF format, making it one of the most requested features.
We examine tools that can drill down through your applications to pinpoint exactly where loading causes trouble.
Australian customers were today digesting the implications of last night's widely-predicted AU$7.6 billion acquisition of customer relationship management vendor Siebel Systems by Oracle.
We look at which product can help improve customer satisfaction.
The Northern Territory government has released details of its four-year, $35 million per annum desktop sourcing tender.
Wireless broadband users in Australia could enjoy maximum surfing speeds of 75 megabits per second by mid-2006, analysts say.
Security vendor Symantec has restructured its local management as part of the now-complete acquisition of storage supplier Veritas Software.
As the two giants tussle for domination of online advertising dollars, it's increasingly clear that this tug-of-war is really a test of each company's corporate culture.
In this product review, we look at tools that can monitor network performance.
In this special review, we round up the various authentication devices on the market.
Microsoft slams Google on privacy
Google's approach to privacy is a decade behind Microsoft, the Redmond software giant's chief privacy strategi… Watch it now
MyPerfect.com.au has potential
Storage infrastructure on the tender track
Apple has killed the video store; will ISPs be next?
Security superguide
When chief information officers and other technology managers talk about their priorities, security is always high on the list.
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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