New technology gains legitimacy when it solves real business problems, but becomes indispensable when it offers to take that business in completely new directions. Such has been the case at Maroochy Shire Council, where a quite conventional thin-client rollout is now facilitating new ways of working for employees in the office and on the road.
Most critical business processes now depend on IT to some extent so it's no surprise that companies are recognising they must have effective control over technology. IT Service Management (ITSM) is increasingly being used as a framework for bringing IT in line with business strategy.
Maintenance work is a major expense for BlueScope Steel but thanks to a $1.1 million investment in resource management software by its primary maintenance contractor, Transfield Services, things have been looking up.
Today's smart phones are less about ring tones and more about extending your corporate applications well and truly into the field. Say goodbye to the deskbound worker -- and hello to a potential data and security nightmare, warns David Braue.
To winemaker De Bortoli, Linux has provided the opportunity to save money and free up IT staff.
A narrow product focus has isolated IT asset management from business goals and other company assets for too long. Find out how the industry is redefining the asset management value proposition.
Phase two of government ERP implementations is set to take off. What can you expect? Also: Find out why one local city council had to ditch Oracle.
Does your company's human resource management functions need to be automated? ZDNet Australia looks at what you need to consider, and three packages to help you do it.
Companies are hanging on to their IT equipment longer to stave off spending what they can't currently afford. But IT systems have to be disposed of eventually; what happens when they do?
Security patches are a big worry: they come out at odd times, they suck up your bandwidth, and just occasionally they break things. We look at patch management packages to ease the burden.
Despite worms such as Sasser, Bobax and Wallon wrecking havoc throughout May, security vendor Trend Micro, says it detected fewer new malicious codes last month than it did in April.
special report The use of Web services as an integration technology is starting to pick up speed. We asked four local organisations about their Web services integration projects.
Sure you know how many PCs are on your network, but can you say for sure how many have out-of-date licenses or pirated software?
The recent spate of viruses has exposed the dangers of providing network rights to laptops that operate both on and off the network. Non-corporate-controlled PCs represent the biggest challenge. so organisations must employ both technology and policy to protect network resources. Additional reading: Security through systems management
Although some level of diversity in hardware suppliers is typically unavoidable and beneficial, it does introduce costs that must be understood during the vendor selection process so organisations should strive to keep the number of active vendors low.
History of British PCs
The cash-strapped UK National Museum of Computing is home to an exhibition of the evolution of British PCs.… Watch it now
In this exclusive video interview, Optus chief information officer Lawrie Turner speaks to ZDNet.com.au about being the IT head for Australia's number two telco.
Driving Business Growth Through Enterprise IT Management
High availability computing with reliable blade technology
Telstra's BT coat doesn't fit
Australian security: the lucky country 
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