News (43)

  • Medicare helps patients keep track of claims online

    Medicare has launched an online claims history service so people can check the status of their claims.

  • IBM wins $70m Medicare extension

    Medicare has awarded IBM a three-year, $70 million extension to its comprehensive technology outsourcing contract after announcing earlier this year that it would review all its information and communications contracts.

  • ICSGlobal sues Medicare

    Electronic health transaction company ICSGlobal has filed a lawsuit against Medicare, accusing the Federal Government agency of anti-competitive behaviour over the development of an e-health medical transaction network called ECLIPSE.

  • Medicare shuffles VoIP calls nationally

    Health agency Medicare Australia has recently started trialling a call centre solution based on internet protocol (IP) telephony that allows calls to be routed to regional offices during peak periods.

  • Medicare to block staff fee tampering

    Following an audit by the Australian National Audits Office (ANAO), Medicare has agreed to tighten its claims processing system to prevent staff tampering with claims.

Features and Case Studies (3)

  • E-health: Consultations down the wire

    A Sydney-based start-up is offering a way for doctors to track and bill their clients for consultations over the phone and by e-mail.

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

  • IT firms expand from PCs to payroll

    IT services firms are expanding beyond their traditional role as overseers of networks, PCs and computer help desks, into "back office" areas such as accounting and human resources.

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