Salesforce.com and Google have announced they will jointly offer Google Apps integrated with Salesforce.com's CRM (customer relationship management) applications.
Government continues to shun colossal outsourcing contracts in favour of selective sourcing, while businesses display growing confidence in software-as-a-service -- however sustained skills shortages have plagued deployments, sparking interest in offshore options.
Google's recent foray into business applications has already attracted more than 1,000 small businesses in Australia, according to the search giant's vice president for enterprise, Dave Girouard.
The actual administration of e-mail -- getting it into your company, filtering it, distributing it, providing mobile access to it, archiving it, backing it up, undeleting it -- can be an extremely time-consuming, bothersome process.
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