America Online is expected to launch an Internet-phone service in the United States next month, leapfrogging rivals in a fast-growing market as it seeks to evolve from an also-ran provider of dial-up Internet access to a broadband services powerhouse.
As the IM wars escalate again, consumers are claiming they're the casualties.
Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.
A coalition aiming to erase junk e-mail unites behind the law but stumbles over technology.
Overture has launched its operations in Australia offering paid-placement search services, headed up by an ex-Alta Vista heavyweight.
Malicious attacks now come cloaked in messages that appear to have been sent by a known instant messaging contact -- even more reason to be wary.
In moving beyond Web search to the desktop, the company faces a slew of challenges: controversy over privacy, technical hurdles and the rivalry of Microsoft among them.
Microsoft's new batch of services borrows heavily from current or proposed products. Is Windows Live just another name for MSN?
Although Office and Windows continue to produce vast revenue and profits for Microsoft, some of the company's other well-known consumer titles are generating only a trickle of business.
In an exclusive interview, Microsoft's chairman says the decision to remove WinFS means "the glass is three-quarters full."
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