It used to be a money-losing afterthought. Now the business software unit is playing a key role in Redmond's plans.
We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.
In the flat enterprise software market, the message is clear: It's time to hunt or be hunted.
To move ahead, big software companies are reaching back to a familiar strategy: offering customers a soup-to-nuts "stack" of software products.
Beyond the usual hard sell for Microsoft, Steve Ballmer had another message for the 3,000 developers who showed up in San Francisco on Monday for the unveiling of updates to the company's flagship database programs and developer tools.
We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.
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