News (4)

  • Microsoft joins portal party

    Microsoft plans to move further into the business applications software market this spring with new programs targeted at midsize companies.

  • Microsoft Special: "Enterprise: Clash of the titans"

    Part two: Having saturated the desktop market, Microsoft is targeting the corporate applications market - but must first battle some of the most powerful names in technology.

  • Vendors get bombastic as customers get wary

    "Henning Kagermann [SAP chief executive] talking about flexibility and adaptability is like [former French prime minister] Francois Mitterand talking about having a deep affection for American tourists. It's not true. Just because they say it's true doesn't make it true."

  • Software thrives while hardware dives

    Hard times for hardware, but software companies seem to have it sussed

Features and Case Studies (6)

  • Ellison deposition video released

    Oracle CEO provides details on embattled PeopleSoft merger.

  • CRM: Microsoft 3.0 vs. RightNow

    We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.

  • SAP-Microsoft talks underscore harsh market reality

    After its top-secret merger talks with SAP were revealed, Microsoft's motivation for the deal was quickly identified: its interest in the German company was sparked by growth limits in the business software market.

  • Escaping the jaws of Microsoft

    Since taking the reins of Germany's SAP last year, Henning Kagermann has hardly had a dull moment. In this interview, he talks about Microsoft's bid to acquire the company, and where the enterprise software market is headed.

  • Microsoft unit key to new strategy

    It used to be a money-losing afterthought. Now the business software unit is playing a key role in Redmond's plans.

Reviews (1)

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