The problem with open source software is a lack of understanding, not a lack of support, according to a Novell executive who hit back at the CIOs from some of Australia's top government agencies.
Microsoft released details of the long-awaited update to its customer relationship management software on Tuesday, adding a slew of new tools and making the system available via the on-demand applications delivery model.
After so many large enterprises were burned by ERP investments gone wrong, can the second generation of ERP software find new markets and stay relevant in today’s changing business landscape?
Months before Saleforce.com and Google integrated their Web applications, Salesforce.com offered to buy Zoho, a direct competitor of Google Apps.
Red Hat, planning a new expansion beyond its core Linux operating system business, will launch a service later this year called the Red Hat Exchange to sell partners' open-source software.
Organisations must eliminate their lingering exuberance for technology "quick fixes" and embrace time-tested CRM best practices to increase customer profitability.
The emergence of on-demand is apparently not the death knell for traditional licensing agreements.
Here are some key guidelines for creating a nimble and adaptive customer relationship management business plan, according to Meta Group.
Who predicted Linux servers would outnumber Windows servers by 2006? Who said one in five enterprise desktops would be Linux-based by 2008? We look back at the bad (and good) predictions made about Linux over the past decade.
A tie-up with Saleforce.com sees Google pushing even further into Microsoft's businesss applications territory
What's happening to Microsoft? Business Week calls it a midlife crisis, but what if the world has simply moved on?
Chasing Ballmer in Sydney
Where's Ballmer? In this video, ZDNet.com.au journalist Liam Tung chases Steve Ballmer around the stree… Watch it now
NBN needs workers on board
D'Ascenzo: Read p23 of security review
Opening the floodgates on missing drives
'At The Whiteboard' Video Series
Click here to learn more about Microsoft Windows Server 2008 and Hyper-V technology.
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CXO's Unplugged - Real Business Insight
Phil Dobbie interviews business leaders to reveal their thoughts on various management challenges.
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Printer Superguide
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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