News (13)

  • SAP and Microsoft tune up for Duet

    SAP and Microsoft on Tuesday announced "Duet" as the name for a joint project to bring their respective flagship products closer.

  • SAP to release 'Mendocino' for testing

    Next week customers can begin testing software that links Microsoft's e-mail and calendar programs with SAP's back-office business applications, the companies said.

  • Microsoft readies business applications update

    Microsoft plans to release a new version of its business-management applications next month that includes a bevy of new features, including customer extranets and personalised business reports.

  • Microsoft revamps CRM software

    The company's second version of its customer relationship management package promises expanded language coverage and tighter links to its latest Office and server software.

  • Microsoft joins portal party

    Microsoft plans to move further into the business applications software market this spring with new programs targeted at midsize companies.

Features and Case Studies (10)

  • Paging made easy with CRM

    How many prospective customers are you managing? CommtechWireless has 30,000. CEO Nathan Buzza explains how this fast-growing wireless paging company keeps up.

  • CRM: Microsoft 3.0 vs. RightNow

    We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.

  • Is Microsoft bringing CRM to the masses?

    With market leader Siebel Systems losing customers in droves, the stage looked set for upstart on-demand player Salesforce.com to sweep the field. Not any more. Next month, Microsoft comes into the picture with CRM 3.0.

  • SAP to release 'Mendocino' for testing

    Next week customers can begin testing software that links Microsoft's e-mail and calendar programs with SAP's back-office business applications, the companies said.

  • Microsoft revamps CRM software

    The company's second version of its customer relationship management package promises expanded language coverage and tighter links to its latest Office and server software.

Reviews (3)

  • CRM: Microsoft 3.0 vs. RightNow

    We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.

  • New Office beta all set to launch

    Microsoft plans to officially launch Office 2003 Beta 2 on Monday, a release that will include a public preview available to several hundred thousand beta testers and businesses, said sources.

  • Office 11 beta due next month

    Microsoft will be shipping the second beta version of Office 11 next month, complete with XML tools.

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