News (204)

  • SA awards $404m in telco deals

    The South Australian government has named the six telcos which will be on its telecommunications services panel, singling out Telstra as the supplier of its mobile services for the next three years.

  • Aussie telco complaints soar

    Complaints about telephone and internet services to the Telecommunications Industry Ombudsman (TIO) have rocketed in the past 12 months.

  • ASIC hires IT counter-surveillance squad

    Financial markets regulator, the Australian Securities and Investments Commission (ASIC), has started looking for an external firm to conduct counter-surveillance activities across its information and communications technology systems.

  • US telcos brace for Gustav

    With Hurricane Gustav headed straight toward New Orleans, emergency officials and telecommunication companies are preparing for the worst.

  • Phil Burgess quits Telstra

    Phil Burgess, Telstra's controversial group managing director of Public Policy and Communications, has announced he will leave his Australian post for good at the end of August.

Blogs (7)

  • Read the blog post - David Braue

    Will committee fatigue strand regional telecoms?

    Will the Regional Telecommunications Independent Review Committee's report linger as simply yet another ineffectual review guiding limp and ineffectual efforts to improve regional services?

  • Read the blog post - David Braue

    Can the NBN survive the recession?

    In times of financial crisis, it's inevitable that companies reassess their financial plans.

  • Read the blog post - David Braue

    NBN tender turns into bloodsport

    Fair is not what the National Broadband Network tender is about; it's bloodsport, and a fight for survival, and a challenge of the wills, and all the other sorts of superlatives you might expect from an Olympics announcer.

  • Read the blog post - David Braue

    Telstra's BT coat doesn't fit

    The vision of the future BT portrayed this week at an Australian conference was so far removed from how Telstra's David Quilty has described the British telco that I wonder if they were talking about the same UK.

  • Read the blog post - David Braue

    Conroy's Six: Can FTTN's gatekeepers deliver?

    Post-election adrenaline surging through his veins, one of the first acts performed by new Communications Minister Stephen Conroy was to disband the expert panel that his predecessor Helen Coonan had appointed last June to evaluate tenders for fibre-to-the-node (FTTN) construction.

Features and Case Studies (32)

  • More great Phil Burgess quotes

    After we published a list of the funniest and most biting public comments by Telstra's bombastic public policy chief Phil Burgess last week, a number of ZDNet.com.au readers wrote in suggesting more.

  • Phil Burgess' best quotes

    Telstra's bombastic public policy chief Phil Burgess has peppered the Australian public with vitriolic and memorable quotes since his ascension to the role in July 2005. From whether his mother should buy Telstra shares to Darryl Kerrigan in the castle, Dr Phil had it all. We've collated some of the best.

  • Rollout reduces customer churn

    The implementation of closed loop marketing software at the Australian operations of a telco is being credited with reducing customer churn by 25 percent.

  • Podcast: 3 CEO Nigel Dews

    In these two audio recordings, Nigel Dews, the CEO of mobile carrier 3, firstly goes through the current state of the company in detail and then deals with tough questions from reporters and analysts.

  • Joe Biden's tech voting record

    US vice presidential candidate Joe Biden has a mixed record on technology, spending most of his Senate career allied with the FBI and copyright holders. His anti-privacy legislation was actually responsible for the creation of PGP.

Reviews (13)

  • The holy hype around 3G

    Have third-generation services failed the wireless industry? So thinks Marty Cooper, the man who's credited with inventing the cell phone.

  • Photo gallery: Will the real iPhone please stand up?

    Apple's iPhone hasn't even made it onto store shelves yet, but it already faces a growing number of rivals, from Cisco to Nokia and even Prada.

  • Relationships key to AU m-commerce service success

    An extended period of negotiation over a relatively simple "over the phone" top-up solution for pre-paid mobiles has highlighted the conservative approach financial institutions are taking to e-commerce participation.

  • Data centre 101

    Secrecy seems to shroud the data centre arena -- all well and good for security's sake, but not so great when trying to pick a provider. We pull back the curtains to find what data centre options exist in Australia.

  • TIO: Complaints over mobile services decrease

    The number of complaints over mobile services to the Telecommunication Industry Ombudsman dropped by 18 percent in 2002-03 over the previous year, signalling the industry is reaching maturity.

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Blogs

  • David Braue NBN needs workers on board
    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
  • Array D'Ascenzo: Read p23 of security review
    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
  • Array Opening the floodgates on missing drives
    News headlines about portable storage devices going missing are as common as muck, but the problem could be even more widespread than you suspect.
  • More blogs »

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