News (21)

  • Don't fall for the overhyped IT 'must haves'

    What do ERP, data warehousing, and knowledge management have in common? According to columnist Jon Oltsik, they're IT industry propaganda in the form of initiatives designed to get CIOs to part with their money

  • Getting personal with your customers

    Effective personalisation produces measurable outcomes, enhancing the users’ experience by remembering their previously registered details, thus saving them time, or by tailoring more appropriate content to the users based on their registered preferences or past behaviour. Here's how.

  • Digital delta: Your 'commerce' service provider

    The CEO of Digital River is creating an entirely new business model for the Internet--one that encompasses all the familiar labels and adds a few other ingredients to the stew. His preferred term for the Digital River business model: commerce service provider.

  • ROI: You can teach a New Economy old tricks

    In these tough times, customers will no longer trust you on the basis of VC referrals or your phone manner. It's time to prove that your customers need your services. ROI-based sales pitches of the past make a resurgence in the dot-com downturn of the present.

  • Bringing content together

    Effective e-commerce requires the integration of different data sources with the co-ordinated work of different individuals. ZDNet examines ways of keeping everything in sync.

Features and Case Studies (14)

  • Don't fall for the overhyped IT 'must haves'

    What do ERP, data warehousing, and knowledge management have in common? According to columnist Jon Oltsik, they're IT industry propaganda in the form of initiatives designed to get CIOs to part with their money

  • ROI: You can teach a New Economy old tricks

    In these tough times, customers will no longer trust you on the basis of VC referrals or your phone manner. It's time to prove that your customers need your services. ROI-based sales pitches of the past make a resurgence in the dot-com downturn of the present.

  • Bringing content together

    Effective e-commerce requires the integration of different data sources with the co-ordinated work of different individuals. ZDNet examines ways of keeping everything in sync.

  • Open source for content management

    Unlike in North America and Europe, several factors are driving a greater interest in the Asia-Pacific region for open source content management-related technologies.

  • Photo Gallery: CeBIT people

    A look at some of the people and stands from CeBIT 2006.

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