News (10)

  • Open source firms 'to be consumed by wave of consolidation'

    A wave of consolidation is sweeping the IT industry, and many open source business applications will be left behind when customers pare down their suppliers, an SAP executive predicted on Wednesday.

  • Microsoft previews next-generation CRM

    Microsoft released details of the long-awaited update to its customer relationship management software on Tuesday, adding a slew of new tools and making the system available via the on-demand applications delivery model.

  • Microsoft revamps CRM software

    The company's second version of its customer relationship management package promises expanded language coverage and tighter links to its latest Office and server software.

  • Microsoft joins portal party

    Microsoft plans to move further into the business applications software market this spring with new programs targeted at midsize companies.

  • Microsoft Special: "Enterprise: Clash of the titans"

    Part two: Having saturated the desktop market, Microsoft is targeting the corporate applications market - but must first battle some of the most powerful names in technology.

Features and Case Studies (8)

  • SAP and on-demand: 'The switch is tougher'

    Henning Kagermann, chief of SAP, says new competition, fast-moving tech are driving the company to rethink how it builds its software and how to sell it.

  • Microsoft revamps CRM software

    The company's second version of its customer relationship management package promises expanded language coverage and tighter links to its latest Office and server software.

  • Escaping the jaws of Microsoft

    Since taking the reins of Germany's SAP last year, Henning Kagermann has hardly had a dull moment. In this interview, he talks about Microsoft's bid to acquire the company, and where the enterprise software market is headed.

  • SAP-Microsoft talks underscore harsh market reality

    After its top-secret merger talks with SAP were revealed, Microsoft's motivation for the deal was quickly identified: its interest in the German company was sparked by growth limits in the business software market.

  • Gates on Google

    Google has emerged as the poster child for a new wave of applications assembled from the piece-parts of several Web sites. No Windows necessary but Microsoft has its own ideas, of course.

Create an e-mail alert for "crm"
ZDNet Australia Alerts is an e-mail alert service which provides personalised news, features and reviews to readers’ inbox on an hourly, daily and weekly basis.
Alert:
crm


Frequency: *

Filter Tags

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • David Braue NBN needs workers on board
    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
  • Array D'Ascenzo: Read p23 of security review
    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
  • Array Opening the floodgates on missing drives
    News headlines about portable storage devices going missing are as common as muck, but the problem could be even more widespread than you suspect.
  • More blogs »

Back to top

Featured