News (3)

  • Connecting call centres and business goals

    Advances in online communication tools and contact management software are fostering new attention on call centre operations as a key tool for enterprises as they strive to build deeper relationships with their customers.

  • Managing data: Content to outsource

    For mid-size Australian businesses that want to awaken as quickly as possible from their current Web nightmare - resulting from content-heavy sites - a new breed of ASP is emerging that promises fast relief.

  • Gartner Symposium 2007: Complete coverage

    News and video from Gartner's Symposium event, which is being held in Sydney this week.

Features and Case Studies (3)

  • Connecting call centres and business goals

    Advances in online communication tools and contact management software are fostering new attention on call centre operations as a key tool for enterprises as they strive to build deeper relationships with their customers.

  • Managing data: Content to outsource

    For mid-size Australian businesses that want to awaken as quickly as possible from their current Web nightmare - resulting from content-heavy sites - a new breed of ASP is emerging that promises fast relief.

  • Open source for content management

    Unlike in North America and Europe, several factors are driving a greater interest in the Asia-Pacific region for open source content management-related technologies.

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