Western Australia's Water Corporation utility has signed a long-term, up to AU$190 million IT services contract with outsourcer CSC.
Australian Crime Commission (ACC) officials have invited vendors to argue the benefits of insourced versus outsourced ERP after the federal government agency went to tender for such a system.
As your dependence on e-commerce, intranets, and extranets increases, so do the demands on your already overworked and understaffed IT department. Look to management service providers to transfer the burden of IT support.
Woodside has signed a three-year AU$30 million deal with IT services outsourcer CSC.
TAFE Queensland has signed a two year extension to its outsourcing deal with Unisys for infrastructure and desktop management support.
Although some level of diversity in hardware suppliers is typically unavoidable and beneficial, it does introduce costs that must be understood during the vendor selection process so organisations should strive to keep the number of active vendors low.
ZDNet Australia meets with Michael Harte, CIO of the Commonwealth Bank to find out his views on security and sourcing (both out- and open-).
Most critical business processes now depend on IT to some extent so it's no surprise that companies are recognising they must have effective control over technology. IT Service Management (ITSM) is increasingly being used as a framework for bringing IT in line with business strategy.
The recent spate of viruses has exposed the dangers of providing network rights to laptops that operate both on and off the network. Non-corporate-controlled PCs represent the biggest challenge. so organisations must employ both technology and policy to protect network resources. Additional reading: Security through systems management
In these tough times, customers will no longer trust you on the basis of VC referrals or your phone manner. It's time to prove that your customers need your services. ROI-based sales pitches of the past make a resurgence in the dot-com downturn of the present.
History of British PCs
The cash-strapped UK National Museum of Computing is home to an exhibition of the evolution of British PCs.… Watch it now
In this exclusive video interview, Optus chief information officer Lawrie Turner speaks to ZDNet.com.au about being the IT head for Australia's number two telco.
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