News (8)

  • Outsource your IT manager

    As your dependence on e-commerce, intranets, and extranets increases, so do the demands on your already overworked and understaffed IT department. Look to management service providers to transfer the burden of IT support.

  • CSC consolidates AU$30m deal with Woodside

    Woodside has signed a three-year AU$30 million deal with IT services outsourcer CSC.

  • Gartner Symposium 2007: Complete coverage

    News and video from Gartner's Symposium event, which is being held in Sydney this week.

  • CA's Sanjay Kumar: We'll manage on-demand

    Computer Associates Chairman and CEO Sanjay Kumar has the prevailing winds at his back. He is betting that the latest trend--on-demand delivery of computing resources--stirred up by companies like IBM, HP and Sun--will expand the market for the company's flagship Unicenter network management products.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

More News >

Features and Case Studies (4)

  • Commonwealth Bank: Michael Harte, CIO

    ZDNet Australia meets with Michael Harte, CIO of the Commonwealth Bank to find out his views on security and sourcing (both out- and open-).

  • Service management enterprise guide

    Most critical business processes now depend on IT to some extent so it's no surprise that companies are recognising they must have effective control over technology. IT Service Management (ITSM) is increasingly being used as a framework for bringing IT in line with business strategy.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Succeeding in integration: Part one

    Wondering how to tackle that daunting integration project? Take a look at how other enterprises have dealt with the issues.

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